Good questions, answered.

Booking is by message — call, text, or WhatsApp us with the space you want organized, your preferred date and time, and your location. We'll confirm your organizer and all the details. No app, no online form, no waiting on hold.

We keep it simple on purpose. A real conversation means we can match you with the right organizer and make sure the session is planned around your space and your goals.

We recommend booking at least a few days ahead to guarantee your preferred time and organizer, especially for larger projects. For smaller sessions we'll always try to accommodate shorter notice — reach out and we'll let you know what's available.

Bigger projects like a whole-home reset or a move-in unpack benefit from more lead time so we can plan supplies and, if needed, a second organizer.

Absolutely. Many clients book a full day covering a closet, the pantry, and the home office in one visit. Let us know the spaces you'd like tackled and we'll scope the time and, if needed, the number of organizers accordingly.

Multi-space sessions are one of our most popular formats — tell us what you're dealing with and we'll build a plan around it.

For the initial walkthrough and any keep-or-go decisions, yes — we'll need you for at least part of the session. Once the plan and priorities are clear, some clients prefer to step out while we do the hands-on sorting and arranging, and return for the final reveal.

We'll agree on the setup that works best for you when we book. Either way, nothing leaves your home without your say-so.

Yes. Your organizer arrives with a starter kit of bins, labels, and sorting supplies included in the session. If a space needs specific containers or shelving, we'll discuss options and costs with you upfront — we never buy on your behalf without agreement.

The goal is a system you'll actually maintain, using products sized and labelled for your space, not a generic setup.

You make every keep-or-go call — we never decide for you. For items you'd like to part with, we can coordinate donation drop-off or haul-away pickup so you don't have to deal with it. Anything sentimental or uncertain gets set aside for you to review on your own time.

Nothing is thrown out, sold, or donated without your explicit go-ahead.

TidyAtYours pricing is quoted upfront before you commit — it depends on the space, the scope of the project, and your location in the GTA. Get in touch and we'll give you a clear price in the first conversation. No surprises on the day.

Most sessions are priced by project rather than by the hour, so you know the full cost before we begin.

TidyAtYours currently serves the Greater Toronto Area, including Toronto, North York, Etobicoke, Scarborough, Mississauga, Vaughan, Markham, Richmond Hill, and Oakville. If you're just outside the GTA, reach out — we'll do our best to make it work.

We're expanding across Ontario. If your area isn't listed, ask — coverage grows regularly.